Harley-Davidson of Maryland

Here is what some of our customers have to say about us...

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"I recently purchased my dream of a 2007 FLHRS. I had dealt with Tim Davis in the past; asking questions, gathering information, etc. Tim always answered my questions and was willing to spend the time with me to help guide my decision making process. When I was finally ready, I went back to Tim and made the purchase. Working in a relationship industry, and understanding the importance of customer and client satisfaction, Tim was nothing shy of outstanding throughout the whole process. After the purchase, Tim walked me around and introduced to everyone in the dealership. With each introduction, everyone was very warm and friendly, and all "welcomed me to the Family". A top notch experience, and another loyal HD owner was born. Hats off to Tim, and to all those in the HD of Maryland store. Thanks everyone."

By: Ian Finksburg,MD

"I want to thank everyone in the service department that was involved in the repair of my Sportster XL883C. it is a truly wonderful experience to find a service department that has the customers service satisfaction as its #1 priority next to its lets get it fixed and fixed right outlook. it was greatly appreciated to have the mechanics to greet and listen to what was happening with my sportster and to keep me in the loop with the progress, diagnoses and and repair of my ride. My faith and pride to be a Harley Davidson owner and rider has been restored Thanks"

By: James Baltimore,MD

"I had a wonderful experience from Rider's Edge with Missy and Deb to purchasing my 2007 Sportster 1200L. The whole team is great! I truly appreciate all the help advice and words of wisdom from all. Chris L., Missy, Deb, and Gary B.: Thanks for believing in me through Rider's Edge! I did it! Thanks bunches! ~Amber "

By: Amber Waldorf,MD

"I just bought a 2008 Cross Bones, which is the second Harley I've purchased from your dealership and the second time I've worked with Tim in Sales. Once again, my entire experience was top notch in every respect. I was hesitant about doing a trade in, but Tim worked extra hard to make it all happen to my satisfaction so I can't thank him enough. Gary in Parts and Rick in Finance were a real pleasure to work with too, and Wade from Service gave me an excellent overview of the bike, its features and its maintenance requirements. In this area, people have several HD dealers from which to choose, but for me, HD Maryland is the only choice for the best customer service and committment to their customers. Thanks again for making the entire buying experience so easy. And, I love the new Cross Bones."

By: Jaye Laurel,MD

"I broke down on May 24, 2008, in the middle of the Baltimore Harbor Tunnel on the way down to the annual Rolling Thunder event in Washington. The staff at Harley Davidson of Maryland were the most client oriented people I have ever dealt with. I was on the phone with them several times while waiting for the tow and they reassured me that they would do everything possible for me. They took my bike in immediately, fixed it within minutes and discounted the entire purchase.I will make it an annual event to stop in just to show my appreciation. Thanks to all once again."

By: Donald Island Park,NY

""Dear Ms. Ice, Recently, I completed the Riders Edge Program (4/28/08 thru4/30/08) with Missy Burke and Kim Dillard. My success in the program is largely attributed to Missy and Kim’s knowledge, experience and dedication to safe and proper motorcycle skills. When I decided to take this course, I certainly had my fair share of reservations and fear. But any reluctancies were put to ease as the program progressed. Each instructor had a knack of recognizing their student’s insecurities and was readily available to offer guidance and support. The program was well structured and organized, both in the classroom and on the range. The material covered will be critical to my overall success and enjoyment in my future riding days. But the manner in which Missy and Kim facilitated the course and created a bond amongst 11 strangers, speaks volumes. I’d also like to mention how wonderful and friendly I found the entire staff. Our class was given a tour of the entire facility and I was in awe of how clean and organized everything was from the showroom floor to the parts department. The program was absolutely wonderful. Most importantly, I am sure it will aid me in all aspects of my future motorcycle skills and experiences. I will highly recommend the program to anyone interested and look forward to future interactions at Harley-Davidson of Maryland." Sincerely, Ellen "

By: Ellen ,MD

"I went to all the dealers in the area but this is the only one to give a straight deal and the guidence to complete the deal easily. Its what a dealship should be, straight forward perfect customer service from everyone there. There is no need to ask for anything as everything is given from the start of the deal to the finish."

By: Anonymous Baltimore,MD

"I just finished the Rider Edge class with Missy & Debbie and it was great! The instructors not only showed me what I was doing wrong, but how to correct it; now it’s up to me. I only wish I had one more day with them. I’d recommend this class to anyone!"

By: David Glen Burnie,MD

"I recently did the Riders Edge Course. It was the best thing I could have ever done. Tom & Missy are great instructors and I would recommend anyone and everyone to take the class. I never rode before and now with their instruction I feel very confident in riding! Thanks again for a great class."

By: Della Glen Burnie,MD

"Tim Davis was great during and after the sale Rachel is always helpful and always greets you with a smile and never forgets your name. The service department also remembers your name and goes out of there way to please you. All three departments work well with each other. I will always deal with HD of Maryland. Frederick is closer,but its worth the trip "

By: Tom Mount Airy,MD

"The entire team assembled at Harley Davidson was professional,couteous, and experienced. As this is my first purchase of a new Harley the experience was great. The team ensured that I was satisfied with all aspects of the sale and the support of the product after the purchase. Do to some error in communication the wrong accessory was installed on the bike. The personnel at the parts and service counter went out of their way to immediately correct the situation and ensure I was satisfied. Would I recommend Harley Davidson of Marylnd to others? Without hesitation. Cudos to the professionals."

By: Raymond Pasadena,MD

"I want to compliment and thank Mr.Ed Ski for his professional assistance. I had a flat tire on Monday 1/22/08. Called the dealership to see if they could help. Ed came through for me. He sent help, had the bike trailerd back to dealership. A new tire was installed. I rode home. Thanks to him and his mechanics I wasn't left out in the cold. Thanks! Great service. Csapo"

By: Ernest Ellicott City,MD

"I visited all the dealers in Maryland and found the best deal at this location. My entire experience was exceptional, from the first time I walked in until I picked up my bike the following week. I want to thank Rick Galley and Gary Burrier for the time they spent getting my deal done. I will recomend this dealer to anyone wanting to buy a new or used Harley D."

By: Bob Essex,MD

"I just want to thank Missy and Toby for thier instruction in the Riders Edge course I took in March of this year. I've been riding non-stop since April when I bought my bike and I LOVE IT! I wouldn't have had the confidence to get started without your instruction. I really can't say enough nice things about my experience in your course! Thanks again! "

By: Anonymous Baltimore,MD

"Great dealership with great people. I purchased my first bike this fall and the entire dealership made me feel welcome."

By: Ray Glen Burnie,MD

By: Anonymous belair ,MD

"The Beginning Rider's Edge Course at this dealership is fantastic. Missy and Keith did a great job teaching skills and building comraderie in the class that helped us all get through safely and successfully. Thanks for a memorable experience and opening up a new door for me to enjoy the fun of riding a motorcycle with a front seat view! - Ellen"

By: Anonymous Bethesda,MD

"Hi Missy WOW!! I still don't believe I passed with no points . The U-turn box was my hardest challenge, and I thank you a great deal for letting me re-test, and practice ride. Also thank you for your help, and coaching on the course. If you can please pass along again a BIG!! Thank You!! too Debbie . She is something to come in on her day off the help her class pass. I am sure she shoots for all her students to pass, and it sure shows. At this time I am un-able to purchase a bike new or used. I got my license now because I have friends who would like me to ride with them here or when away in other states. And while away in other states they some times rent, and want me to go. So in the next year I hope to be able to purchase a bike, and have wanted a new one. When I do purchase one, I will from Elkridge. Thanks again to everyone for all the help. You all have a great operation up their. Sportingly Ralph Krixer (Chip) "

By: chip baltimore,MD

"Thanks to Ed in Accessories for all your help! Then, Keith took over and the service department did an outstanding job with my Softail. It was a great experience."

By: George Alexandria,VA

By: Lynn Parkton,MD

"Not only were everyone in the dealership helpful and friendly, they were also courteous and patient over the phone! Heidi, especially, answered hundreds of my questions and never seemed bothered. The financial paperwork went smooth and quick, the person detailing the bike and going over the instructions, truly cared. Everyone really seemed like a happy family there. I would definitely rate your place 5 star and more! I also found the paper on the bike with my name and my boyfriends such a special little touch. I appreciate everyone's kindness. Buying accessories for the first time, too, is complicated but the girls made it easy. I felt like royality. Of course my favorite item is my little teddy bear in Harley P.J.'s, next to the bike that is! THANK YOU ALL SO MUCH FOR YOUR GREAT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

By: Ruth Ann Baltimore,MD

"Well, what can I say. I have been going to Elkridge since they opened the new store. I bought all my parts through Elkridge except for a few misc. items. I have a 01 1200XLH that has been transformed. In 06, I entered my ride in the timonium show. It was the first time ever to be in a show. I figure if you are going to enter something, then enter big. I took first place in mild custom with six in that class. It wasn't the trophy I cared about, it was the experience of getting the parts, working on the bike with my wife and daughters. It's a one of a kind in my book. But thanks to the parts and service departments for they're help, I wouldn't have those memories. Keep ridin!"

By: Christopher Hampstead,MD

"The sales staff and everyone are great thanks for everything you have one great sales person thanks Chris"

By: Willard Odenton,MD

"One of the best experiences I have had. Tim Davis by far was one of the best salesman in the business. Kudos to him and the rest of the Harley-Davidson Maryland staff. Very professional and paid the utmost attention to my needs. Again thank you."

By: Sean Elkridge,MD

"We went to old glory and when we went in no one helped us and when they finally came over the man did not know what he was talking about. We asked if their was any specials and his answer is we do not do special we do not have to. Well little did he know that we were ready to spend $55,000 on 3 bikes. We came to your location because my son bought his first bike with you and was very happy. When we came in Patrick greeted us, answered all of our quetions, did not rush us, and stayed with until my husband and I made a decision on a bike. We then told Patrick we were ready to buy 2 more bikes and he informed us we were his first customers. He was so professional, informative and helpful we would have never known. Patrick, financing dept., chuck, the mechanics, the girls helping us with accessors were terrific. Because of that we spent over $50,000 and came back the next day and spent another 1,500.00. Everyone on Sunday got involved and everone monday when we took delivery shook our hands and welcomed us aboard. You should be very proud of ALL of your employees they made it a great experience for us. We told Patrick we have 2 more people coming to purchased a bike. We will be talking about this for a long time. Thanks Patrick for us again because he made the sales."

By: Jack and Rosemary baltimore,MD

"I just finished the Rider's Edge class and I wanted to thank Missy and Dawn for the fabulous job they did with our class. I had only ridden a couple of times before this class and now I have the confidence I need to ride on the street with my husband and enjoy the ride. Missy is the best and I highly recommend this class to anyone who is looking to become a rider, or needs a refresher course. Thank you!"

By: Terri Halethorpe,MD

"Although I live closer to two other Harley dealers, I prefer driving to Elkridge for my major purchases and service. The staff, and product availability, at Elkridge is by far the BEST. Thanks to; Heidi in Sales, Patrick and Craig in Parts and Access., Keith and Mike in Service and the whole team!!!! Sincerely, Dan Sullivan "

By: Dan Damascus,MD

"My thoughts of purchasing a bike through HD originated on the internet. When I saw the 2007 HD Ultra Classic, "Green Envy", I immediately fell in love! The following weekend, my wife and I drove down to your store, "just to look". Chris LaForge immediately took charge of the sale. Chris handled the entire sale of my new bike with the utmost professionalism. He treated my wife and I as if we were the only two customers he had. TOP NOTCH!!! LOOKING FORWARD TO MEETING EVERYONE THIS THURSDAY AND AM EXCITED TO BE A MEMBER OF THE HD FAMILY!!!"

By: Tony & Debbie BALTIMORE,MD

"I want to thank everyone especially Tim and Rick who always treated my family and myself with the utmost respect during my purchase. I am a long time rider but first time Harley owner and not once was I looked down upon. Jon in Service showed me everything I needed to know about my new ride. Thanks to all! I will definately come back for all my Harley needs or just to visit. I prefer going somewhere for quality instead of quantity! Great Job Everyone!"

By: Scott Fort Meade,MD

"You have a Gold Mine in your service man EARL!... I now drive a 140 mile round trip on route 95 just to have Earl & the guys in your service dept service my bikes! This is the best team Ive seen in 30 years of getting my Hawgs Fixed... and fixed right & fast the first time! "

By: Go Fast Fiberglass West Grove ,PA

"I could not be any more satisfied with my Harley purchase, or with the service I have received, since buying it in July 2006. Although I live closer to another dealership, I get my service and accessories at Harley of Md in Elkridge. Thanks to Heidi and the entire staff !!!!!!! Dan "

By: Dan Damascus,MD

"Just a quick note to say thanks for the 5 stare service. I needed a accessorie for a custom trike that I am building, and my local dealer gave me a list of dealers that still had this discontinued accessorie in stock. Got Rechel in parts dept. on the phone and she did everything that she said she would, evening calling me back when she said she would. Got it in the mail in three days and I an a happy guy! Thanks again Rachel, and Harley of Elkridge, Maryland. Timmer "TRIPOD" of Colo. Spgs. 3/22/2007"

By: Tim Colorado Springs,CO

"I would like to THANK Missy and Worth for being so wonderful during my rider's edge class. I was so afraid but wanted to learn. They made me feel so relaxed and excited about the class that I completed the course and now "I'm a Rider" JacQue April 2006 Class"

By: Anonymous Baltimore,MD

"Feb 2007 I starting looking at Harleys at the begining of the Month, and visited Harley Davidson of Maryland. Immediatly when you arrive you are impressed that you are not "Tackled" by Salesmen, when you are approached by the staff they are extremely polite and better stated they "listen to you" then start to size up your needs. Issues, I never considered where addressed in the presentation of the motorcycle. After arriving home I went to the Website, and realized I had just spent 3/4 of a hour with the "Sales Manager" whom of all people you dont expect to be out on the floor being one of the guys working with a customer. He was execeptional, and it was his persona and professionalism that stayed with a few days, while trying to make up my mind. If your looking a man that knows Harleys and you info, If you call HD of Maryland and make a appointment to see Jack Corbin, you wont be sorry, especially if your a 1st Time Harley Buyer.. Ted Southerland Pasadena"

By: Ted ,MD

"I can't tell you what a great experience I had purchasing my first Harley from your dealership (an '07 Road King Custom). From Heidi and Tim in sales to the guys in Service who installed my new pipes and the Screamin Eagle kit to everyone in finance and motorclothes, I'm happy to see it was the easiest and most pleasant high-end purchase I've ever made. I truly felt like a member of the "family" and I now stop in at least every couple of weeks to just say hello and look around. The plaque I recieved a couple of weeks later was just icing on the cake. Like most riders in this area, I had several Harley dealers to choose from but I seriously doubt any of the others could match the experience I had at HD of Maryland in Elkridge. Thanks so much."

By: Jaye Laurel,MD

"This is my second purchase from HD of MD. I saw this Screaming Eagle Ultra on the floor, and it kept calling my name. Well, Russ, Tim and Jack all informed me that once I saddled up... it was mine. How right they were. A loyal customer since 2000, I knew what I wanted and did not look at any other HD dealerships because my experience with this company has never been anything but superb. So as far as I am concerned there is no other HD dealership. Thank you Tim (Sales), Bobby (Accessories), Jack (manager), Rick (Finance), Jon & Bill (service) for making this a wonderful experience AGAIN! Tina, your crew is the BEST!!"

By: SCOTT Ellicott City,MD

"Over the last five years, I've visited all the Harley dealerships in the Baltimore, Annapolis, St. Mary's area. I've never owned a motorcycle. On December 6th, 2006, I revisited your dealership and Tim Davis helped me out with my decision to purchase my first motorcycle, my first Harley Davidson. He never talked down to me as most of the sales people did from the other dealerships. He patiently explained all the benefits of each model. I left that day, having made a decision to purchase a Standard. When I came back that evening, Tim and Chuck, THANKFULLY upselled me on getting an Ultra Classic and they didn't do it in some obnoxious way. They asked me what I wanted, what my ultimate purchase would be and they showed me the benefits and the negatives in a professional way. I've been in sales for over twenty five years and I absolutely hate to be sold. These guys made it painless, pleasant and I'm glad they had the knowledge and the patience to help me make a decision. They are GREAT salesmen. In any event, I ended up purchasing an Ultra Classic. Thanks to your great sales people. Rick Galley was fantastic and your service department is like meeting next door neighbors. What a great dealership. I just wish it was as pleasant purchasing a car as it is purchasing a Harley. You guys are the best Kelly Miller"

By: Kelly Catonsville,MD

By: Sharon Baltimore,MD

"I purchased a 2007 Road King Classic from your dealership. I am totally pleased with the entire transaction. Dave Lutz is a very professional salesman, he took the time to answer all my questions and did not pressure me at all, Rick Galley was also very professional in his handling of my payment transaction. I would highly recommend your dealership to anyone. "

By: Michael College Park,MD

"Hi, I just wanted to say Thank You to Missy and Debby. My wife and I just took the Riders Edge Course, and I can not belive how much my riding has improved ! I am an experienced rider, and boy did I learn that I had alot of bad habbits. Missy and Debby were patient and dedicated to being sure that they took time to work with each and every student. Thanks again ! B.B. P.S. I will remember to TURN MY HEAD!!!!!"

By: Anonymous Hanover,MD

"It has always been my dream to own and happily ride a Harley Davidson ever since I was a young girl. Fortunatley, your beautiful dealership opened and to my surprise offered this wonderful "Rider's Edge" course which teaches all levels of riders skills, safety applications, and hands-on experience. Yes!!!!! This was one of the most postive experiences of my life. My instructors Debby, Missy, and Toby were oustanding. Nothing but supportive and motivating. I learned so much not to mention....I had a blast! These instructors were so funny and so insightful. I highly recommend this class for anyone itching to get on a bike as well as those vets who want to fine tune some skills. Thank you to everyone for making my dream come true. I am so excited to start riding and would not have been able to do so without the help and encouragement of these fabulous instructors. See everyone on the road!!! "

By: dana baltimore,MD

"I very much enjoy going to the dealership for accessories (chrome). Luckily I've not needed any abnormal service, but when necessary I've been very well taken care of."

By: maurice laurel,MD

"Harley-Davidson of MD *is* my dealer: I love this motorcycle dealership. Everyone I've met in sales, parts, service, motorclothes, and Rider's Edge is friendly and helpful. Thumbs up!"

By: Tim & Nancy Marriottsville,MD

"Not only do the employees know their stuff about bikes they also possess the best customer service skills that I have ever experienced! Everyone inside the store will greet you with a smile and a hello from the sales person to service techs. And the prices on the bike to along with the superb service is reason enough for me and my husband looking forward to purchasing another bike soon!!!"

By: Michelle DISTRICT HEIGHTS,MD

"I am a new rider and signed up for the Riders Edge Class. I take the class May 11-14 and can't wait. I also purchased a used 2000 883 Sportster Custom from a private owner and will be back for service, clothing and accesories! So far my experience with HD of MD has been great. Highly recommend to everyone!"

By: Brian J Glen Burnie,MD

"I was treated so well by Dave Lutz, Tom, and Michael, and I truly appreciated them taking time to explain things to me without making me feel stupid! They were great advocates of the products without strongarming me, and their enthusiasm has really got me pumped up to get on my new bike. I hate shopping for clothes, and hate worse having someone help me. I like to know what I want, get it, and get out. Dave and Michael introduced me to Adrianna. She asked what I was interested in and a few questions, then took me right to everything I needed. She did great at reading my tastes and needs and finding the right thing out of a large inventory. She was exceptional, and I really appreciated her help."

By: Dave Severn,MD

"I have purchased 3 motorcycles from HD of MD. The experience and satisfaction keep getting better. Your staff and the customer service is second to none. I want to acknowledge Earl Oyer, Dave Wert of service and Mike Giordano, Jr. in parts. I consider them the super stars in your team of most valuable players. Can't wait for my 5th purchase!"

By: Rudy Woodstock,MI

"I recently went through the Rider's Edge course taught at HD of MD, and it comes highly recommended for anyone that is interested in riding. My classmates and I covered a wide range of experience, from decades of riding to absolutely no previous riding experience at all. I myself had only had a year or two of moped riding 20 years ago. I can't stress enough how great this class is both as a beginner course or as a refresher course before getting back into the saddle. I came into the class knowing nothing, and in four days I graduated, got licensed, and now enjoy cruising on my new Street Bob. Much thanks to my instructors, Missy and Worth, couldn't have done it without ya!"

By: Robert Glen Burnie,MD

"I have recently completed the Riders Edge Program and have never thought I spent my time and money more wisely. I have a 2006 883XL Sportster my husband as been teaching me to ride but felt I needed more help. This is my fisrt experience in driving a motorcycle and a 40 something was a little leary of it. Since taking the course lead by Missy and Worth I am much more confident I will be able to enjoy riding my Sportster with more confidnece out on the open road. I know I still need more practice but feel this will be much easier with the skills I was taught in the Riders Edge Class. Missy, Worth thank you for making sure I learned the skills you were teaching us. I also wanted to say that all the people I have dealt with in motor clothes, parts and service ahve been extremely helpful and always, always made me feel they were listening and were concerned to make sure I was able to get what I needed. "

By: Wendy Pasadena,MD

"I purchased my first Harley, a 2004 Electra Glide Classic here and was impressed with the staff from sales, to parts, to service. Everyone goes that extra mile to ensure customer satisfaction. As a result, when I decided to purchase my second Harley, a 2006 Road King, I came back. I will recommend this dealership to any others who are in the market for a Harley as I'm sure they will have the same customer satisfaction I have had."

By: Marshall Hurlock,MD

"What a pleasure it is to deal with Harley Davidson of Maryland. This dealership makes you feel like family. I have purchased 5 bikes from them and this is the only dealership I will ever deal with. Thank you Tina, Chuck and your outstanding staff."

By: Anonymous Millersville,MD

"Great Experience, Great Job, Experienced Tech. Also found a Factory covered warranty problem while bike was being serviced, notified me and corrected problem. Bike runs great. Thanks again "

By: Chuck Baltimore,MD

"Tina Ice Harley-Davidson of Maryland 7010 Troy Hill Drive Elkridge, Maryland 21075 Dear Ms. Ice, I’m writing this letter to inform you of my recent visit to the Service Department with my warranty repair on my 2005 Road King. The Road King had a very unusual vibration, which another Harley Davidson dealership called not excessive and another dealership that stated it was normal. Your service technicians verified my complaint on a Saturday and than made an appointment to get it serviced. I dropped it off the following week for service. I was updated regularly on the progress and was informed it would take some time but the technicians never left any doubt that they would find and repair the problem. Sure enough the repairs were made and I’m now riding a bike that is vibration free and fun to ride again. I couldn't have asked for better service from Tom, Earl and Carlos. I appreciate their diligence in finding and fixing the problem that truly went beyond the call of duty. The entire Service Department was prompt, considerate, and thorough, during the repair. My special thanks to you and your service department for the wonderful job they did. Sincerely, Ron Doyle cc: Barb Sears "

By: ron glenn dale,MD

"i was really happy with my experience at the dealership from sales to financing i hope my riding experience on this harley is just as good i didn't mind the 35 mile journey it was all worth it keep up the good work"

By: bill baltimore,MD

"I have bought 2 bikes from H-D of MD. Both times Rick was my salesperson. My first bike was a 05 Dyna Super glide, and was a terrific bike, never had any trouble with it what so ever, so when I decided to go to a slightly different bike, my 06 Heritage Classic, there was no doubt I was going back to the same dealership that answered all my questions, helped with accesories, and makes you feel like you belong. When selecting pipes for my heritage, Rick in sales, Fred and Earl in the service department and Mike in parts answered every stupid question I had from sound to tuning. From the selection of a bike, to financing, trade-in, accesories and the walkthru at the end, it was the very best experience in buying a bike I could have asked for! Thanks"

By: Michael pasadena,MA

"I had the privilege of taking the Riders Edge Course on November 3-6, 2005 and felt compelled to tell you how much I appreciated the experience. Toby and Phil are the best instructors that I have ever encountered. Their professionalism and instruction both in classroom and out on the range is outstanding. My classmates and I respect the knowledge and skill that these two gentlemen demonstrated and I feel that I am now a much safer motorist. Thank you, Toby and Phil for an outstanding experience!!! Thank you again, Heidi for getting me into the course!!! Sincerely, William Hicks "

By: William Perry Hall,MD

"I just completed the riders edge class on nov 6th 05,just wanted to let you guys know,Toby & Phil are some of the best teachers I've ever had (and I'm talking grammar school and high school to)I feel very priveledged to be taught by both fine men,there patients and understanding of the students and the rules of the road are outstanding. I hope one day, I can be as skilled and careful as Toby and Phil are. And there understanding and phenominal ways of teaching were very respected by our whole class. You guys keep these two around ,and without a doubt ,I know there will be alot more happy and safer motorcyclist on the road,And I feel alot happier about that also. Once again thanks Toby and Phil for the outstanding job,and also to Heidi for getting me in so quick ,it is much appreciated. Very Sincerely yours Anthony Catucci."

By: Tony laurel,MD

"WHEN MY BROTHER-IN-LAW PURCHASED A NEW BIKE FROM THE ELKRIDGE STORE, WELL THATS ALL IT TOOK FOR MY HUSBAND TO CATCH THE FEVER, SO IN TURN WE FOUND A 2004 SOFT TAIL DUECE ON LINE AND BOUGHT IT. ALTHOUGH, I ADMIRED THE HARLEY'S FOR A LONG TIME, I COULDN'T TELL YOU THE FIRST THING ABOUT THE BIKE. SATURDAY, WE DECIDED TO GO TO THE ELKRIDGE STORE. IT WAS THE DAY AFTER THEY LOST THEIR CLOSE FRIEND AND EMPOLYEE, JEFF. MY HUSBAND AND I ENDED UP STAYING THERE FOR A GOOD 2 HOURS ASKING QUESTIONS ABOUT HIS BIKE AND TALKING TO A COUPLE OF THE SALES PEOPLE, ALTHOUGH IT WAS CLEAR TO ANYONE WHO WALKED THROUGH THE DOORS THESE GUYS WERE DEVASATATED BY THEIR LOST, YOU KNOW,THEY STILL WENT OUT OF THEIR WAY TO HELP YOU, MAKE YOU GENUINELY FEEL THAT YOU WERE WELCOMED THERE,REGARDLESS IF YOU WERE BUYING OR ASKING A MILLION QUESTIONS. THE GUY WHO HELPED US, DERICK,I APPLAUDE HIS HELP, PATIENCE , HELPING ME WITHOUT MAKING ME FEEL STUPID OR DUMB, AT THE SAME TIME RUNNING BACK AND FORTH TRYING TO GET PARTS, THAT I DIDN'T KNOW THE FIRST THING ABOUT....I RECCOMEND THIS STORE TO ANYONE AND THEY DESERVE RATINGS ABOVE ANY 5 STARS !! A+A+A+ THANK YOU, JACKI "

By: JACKI GLEN BURNIE,MD

By: Tom Pasadena,MD

"First of all, let me start by saying "thank you". For your patience and understanding with my situation. It has been about 20 years since I have been on a street bike. When I started to pursue the option of getting a "toy", there was nothing but a Harley to consider. The large dealer network, knowledgable staff, and high resale and marketability of the bike made it my only choice to consider. The sales department worked with me to try and find my comfort level and ultimately made the suggestion of my 2005 Sportster 883 Custom. Good choice, just the right bike to get to know the street again. I drove the bike home and hated it!Scared to death of the street and all the trucks! I called the dealership the next day to discuss my options of getting out of it. They reassured me that this happens and offered several possible solutions to my situation. The conversation turned from understanding to encouragement for me. I am glad I made the call. Meanwhile, 2 months later, I have all my friends, and new ones, taken me out and I love it! My wife is in the store and on line more than I am. It is true that the Harley folks are friends and it is a way of life. I have joined the local H.O.G. Chapter and am looking forward to the meeting and events. In closing, thanks to Rick, Russell, and Kevin and the ones I dont know the names of for making me feel at home and welcome and turning what I thought was a bad decision into a new way of life. Thanks to all !!!! Bill"

By: BILL PASADENA,MD

"I'm a "regular" at H-D of MD. The staff is always friendly and helpful, looking out for your benefit. I would recommend this dealership to anyone looking to buy a bike, parts or have their bike serviced!"

By: Jay Clarksville,MD

"Dear H-D of MD, I just completed the Riders Edge course with instructor's Missy and Toby, Class #31. The course was great. A++. I learn a ton about riding a motorcycle safely and have fun while doing it. I feel I am a better car driver now that i have completed the course. The instructors were very nice and helped me increase my joy of motorcycles. I now have an need to get a motorcycle and ride. The instructors were so nice and encouraged us all in the class to preform our best. I would recomend this class to anyone who wants to ride or is even thinking about riding. It was a great weekend. Thanks again. Toby and Missy are the best teachers and wonderful people. Can't wait to ride. Nick DeWind "

By: Nick Severna Park,MD

"To whom it may concern, I took the class last weekend 6/23 - 6/26/05. I had no idea what to expect since I had no previous riding experience and I wasn't sure if I would be interested in continuing with riding. Toby Sonn and Worth Kerr were the instructors and I want to say that they made the class very interesting. I think that they were excellent instructors. They started from scratch (especially with one woman that until that class had no idea what the concept of a clutch was either on a motorcycle or a car) and I believe that the building block method was very successful. By the time they were done everyone had a good understanding of riding but I think also of the fact that this is just the beginning of the learning curve and there are major limitations to our abilities at this time. I came away from the class with confidence and a desire to continue. I will recommend it to anyone that I speak to with an interest in riding. Thanks, Matt Toback "

By: Matt Ellicott City,MD

"BEEN TO YOUR LOCATION A FEW TIMES CHECKING OUT BIKES AND ACCESSORIES.FORTUNATELY AND UNFORTUNEATLY, I WAS FINNALLY ABLE TO BUY MY VERY FIRST HARLEY ON JUNE 24 2005 BUT YOUR STORE WAS COMPLETELY OUT OF STOCK OF WHAT I WAS LOOKING FOR. BUT THATS MY FAULT FOR WAITING UNTIL THE MIDDLE OF RIDING SEASON TO BUY. NO DOUBT I WILL RETURN TO YOUR STORE BECAUSE OF YOUR GREAT SHOWROOM , HELPFUL STAFF, SUPER PARTS DEPT AND CONVEINENCE ON MY END CONSIDERING I LIVE ONLY 5 MILES FROM YOUR LOCATION. THANKS FOR YOUR TIME, JIM"

By: james baltimore,MD

"2005 Sportster, great ride and I was completely happy with the buying experience. Will highly recommend Harley Davidson of Maryland. Special thank you to Chris LaForge."

By: August Baltimore,MD

"I was a participant in the Riders Edge course put on May 6th through May 9th at your dealership. I wanted to comment on how exceptional your dealership was along with this course in teaching me how to operate a motorcycle. The instructors were superb especially Debby Raymond. You could tell she was into this not for the money but to insure new riders were sufficiently trained to operate in a safe manner respectful of the laws and rules. At the same time she made the experience fun and left you feeling more confident and comfortable with each session and day. At the end of the course i not only received my certificate to obtain my motocylce license from the MVA but also had gained a level of respect and confidence as I begin my riding experience on the road. For those interested in obtaining their motocycle license i would highly recommend your dealership, this course and Debby as an exceptional way to begin your personal riding journey! Sincerely, Mike Cottrell, Glenwood, MD"

By: Anonymous Glenwood,MD